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WHREVR

Customer service

Exchanges & returns

Thirty days to be certain, with a prepaid label on every return.

How it works

  • Request a return from your account or from Client Services
  • Repack the item in its original packaging with all accessories
  • Attach the prepaid label and drop the parcel at any carrier point
  • We inspect and refund within 5–10 business days of receipt

Exchanges

For a different size, colour or model, return the original item and place a new order, or visit a WHREVR store where an advisor can arrange it in person.

Exclusions

Personalised, engraved and hand-painted items cannot be returned unless faulty.